Stable Schedules Study to Promote Low-Income Worker Health and Well-Being

Project Summary: 

This is the only workplace experiment to examine the health and well-being effects of a shift to more stable schedules in hourly retail jobs. The project team has completed a cluster-randomized experiment in which stores rather than individuals were randomly assigned to control and treatment conditions. The scheduling intervention took a comprehensive approach by targeting improvements to schedule stability, predictability, adequacy, and control. Results will inform policymakers, businesses, and academic researchers on how to reduce avoidable health disparities for low-income hourly retail workers.


Health: general health, perceived stress, psychosomatic health, psychological states of mind, schedule interferences in health, food insecurity

Other: general work-life conflict, financial hardship, supervisor support


Analysis of a randomized experiment incorporating both a process and outcome evaluation. As part of the process evaluation, the investigators examine the fidelity of the intervention across stores and the intervention period and then conduct multivariate analyses to identify factors that explain variation in implementation. Qualitative interviews with store managers and focus groups with sales associates provide insight into implementation challenges and strategies. As part of the outcome evaluation, multi-level, generalized linear mixed models are used to estimate the effect of the store-level intervention on changes in employee-level health and well-being between baseline and intervention periods. Analyses examine how intervention effects may vary by employee race, gender and age as well as with nonwork demands such as caregiving, education, and additional employment. 

Principal Investigators: 

Joan Williams, JD

Susan Lambert, PhD

Saravanan Kesavan, DBA

Grant Start Date: 
February 2017
Award Amount & Duration: 

$188,420 and 18 months

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