The Stable Scheduling Study: Cross-Sector Implications for Improving Scheduling Practices in Low-Wage Jobs

Image of young women working in a clothing store.

"The Stable Scheduling Study (SSS) is a randomized experiment of a workplace intervention designed to improve work schedules in hourly retail jobs, conducted in partnership with a national apparel retailer (Gap, Inc.). Employer scheduling practices are an important source of employment instability that can create stress and work-life interferences that undermine worker health and well-being. National survey data indicate that unstable, unpredictable work hours over which employees have little control are widespread in the US labor market, with prevalence particularly high not only in the retail industry but also in food services, hospitality, and home health care. San Francisco, Seattle, New York, Emeryville (CA), and the states of Oregon and New York have all passed new laws that are intended to improve scheduling practices in hourly jobs in retail and in some locations, food services; at least 13 additional municipalities have pending scheduling legislation. The results of the SSS hold implications for both public policy and employer practice and for improving job quality in multiple sectors..."

Presenter: Susan Lambert.

Conference: Association for Public Policy Analysis and Management, November 2018.